What do I do if I have been charged full price via Brobizz A/S even though I have ØresundGO?
If you have been charged full price even though you have ØresundGOit's because the license plate number or bizz used isn't connected to your ØresundGO contract. If you add your license plate number or bizz within 25 days from the date of your trip the price will be automatically adjusted.
Add your license plate number or your bizz to your discount contract:
Go to the Brobizz A/S website and log into My Account.
Under the tab for license plate numbers and bizzes, click on Create ØresundGO contract.
Your information is autofilled and you can proceed with the order.
You won't be charged another annual fee, even if it appears that way. The system will find your discount contract and connects the license plate number or bizz.