- Customer service
- Frequently asked questions
- I paid the wrong price on the Øresund Bridge
I paid the wrong price on the Øresund Bridge
We're sorry to hear that you paid the wrong price, and will of course help refund you if you paid too much.
How did you pay for your trip?
Bizz - We need your 16-digit bizz number which is on your bizz
License plate scanning - We need the license plate of the vehicle you drove with
Debit/credit or fuel card - We need the first six and last four digits of the card you paid with. Example (123456xxxxxx1234). To make a refund, we need the name of your bank, your full name, and your registration and account number.
Cash - We need your receipt number. The receipt number can be found on the receipt you received at the toll station. To make a refund, we need the name of your bank, your full name and your registration and account number.
To help you as quickly as possible, we ask you to contact us here.